Privacy policy

About this Privacy policy

We know how important it is for you to understand how we use your data. This Privacy Policy explains how we use any personal data you provide us with when you use our services in store or online via our website, and any contact you have with our customer support.


We will always be transparent with you about what we do with your personal data. We only collect, store and process your personal data in accordance with the relevant laws and regulations.

This Privacy Policy also explains your rights in relation to personal data that we collect about you. We respect your right to privacy and are committed to maintaining it. By accessing our website you are confirming that you have read and understood this Privacy Policy.

1. What personal data do we collect?

The personal data we collect from you may include:

  • Your name and title
  • Your email address
  • Your mobile telephone number
  • Your address
  • Your purchasing activity
  • Your credit or debit card, or other payment information
  • Your responses on surveys you complete
  • Your images on CCTV
  • Browsing history (read our cookie policy for more details)

It may also include any information you give us:

  • When you contact our customer services team
  • When you engage with our social media platforms

2. When do we collect your personal data?

  • When you purchase products and services from us in store, online or over the phone
  • When you access our website
  • When you connect to our in-store WiFi
  • When you contact us or we contact you to take part in surveys, competitions or promotions
  • When you engage withy us on social media
  • When your image may be captured via our CCTV system

3. How do we use your personal data?

There are a number of different reasons why we might use your personal data, depending on what type of data you have provided. You do not have to provide any of this personal data to us but if you don't, we might not be able to make our products and services available to you, your overall shopping experience may be less personalised and it is less likely you will receive our best overall customer experience.